For security reasons it is of extreme importance that your account's data match with your legal documentation. In order to valid your KYC it is very simple, you have to send to email@example.com two pictures, according to the examples down below.
It is important that the documentation match with the one used on the login.
The first one must contain your identity document with picture, it is important that your face and the data on the document are visible.
The second one must contain your document open with all data visible.